Returns and Refunds Policy

Effective Date: December 9, 2025

1. Understanding the Purchase Process

When you click on affiliate links on Osteoporosiis.com and make a purchase, you are buying directly from:

• ClickBank - The authorized retailer and payment processor
• Blue Heron Health News - The publisher and seller of The Bone Density Solution

Osteoporosiis.com serves only as an information and referral source. We do not:

• Process your payment or billing information
• Fulfill or deliver digital products
• Handle customer service for products
• Process refund requests
• Have access to your purchase or account information

2. The Bone Density Solution Refund Policy

The Bone Density Solution, sold through ClickBank by Blue Heron Health News, comes with a 60-Day Money-Back Guarantee.

3. How to Request a Refund

To request a refund for The Bone Density Solution, you must contact the seller directly:

Option 1: Contact Blue Heron Health News

Email: [email protected]

Send an email stating that you would like to request a refund for your purchase of The Bone Density Solution. Include your order number if available (found in your purchase confirmation email).

Option 2: Contact ClickBank Customer Support

ClickBank Support: https://www.clkbank.com/

Visit the ClickBank customer support website and follow their refund request process. You'll need your order number and email address used for the purchase.

Refund Processing Time

Once your refund request is approved:

• Refunds are typically processed within 5-7 business days
• The refund will be credited to your original payment method
• Depending on your bank or credit card company, it may take an additional 3-5 business days for the refund to appear in your account

4. Osteoporosiis.com Cannot Process Refunds

5. Refund Eligibility

The 60-day money-back guarantee for The Bone Density Solution applies to:

• All legitimate purchases made through official channels
• Any reason for dissatisfaction (no justification required)
• Requests made within 60 days of purchase date

The guarantee does not apply to:

• Purchases made from unauthorized third-party sellers
• Refund requests made after the 60-day window
• Fraudulent transactions or chargebacks initiated without contacting the seller

6. Digital Product Nature

The Bone Density Solution is a digital product (PDF download). Important points about digital product refunds:

• You can request a refund even after downloading and viewing the materials
• The 60-day guarantee applies regardless of how much you've used the program
• You are not required to delete or return digital files to receive a refund
• There are no restocking fees or return shipping costs

7. Why We Recommend This Product

Despite being an affiliate, we recommend The Bone Density Solution partly because of its strong refund policy, which demonstrates:

• Confidence in the product's quality and value
• Commitment to customer satisfaction
• Low risk for purchasers to try the program
• Ethical business practices by Blue Heron Health News

8. What If You Have Issues Getting a Refund?

If you encounter difficulties obtaining a refund from Blue Heron Health News or ClickBank:

Step 1: Document Your Attempts

• Keep copies of all refund request emails
• Note dates and times of communication attempts
• Save any responses received

Step 2: Follow Up

• If you don't receive a response within 3-5 business days, send a follow-up email
• Try contacting through alternative channels (ClickBank support if you initially contacted Blue Heron Health News, or vice versa)

Step 3: Escalate if Necessary

• ClickBank has customer support systems to handle disputes
• Contact your credit card company or payment provider if refund policies are not honored

9. Chargebacks

While you have the right to file a chargeback with your credit card company, we strongly recommend:

• First attempting to resolve refund requests through official channels (Blue Heron Health News or ClickBank)
• Allowing sufficient time for normal refund processing
• Only filing chargebacks as a last resort after exhausting other options

Chargebacks can complicate the refund process and may result in account restrictions with the payment processor.

10. Our Role as an Affiliate

As an affiliate website, our role is limited to:

• Providing information about products and their refund policies
• Directing you to the appropriate contacts for refunds
• Offering guidance on the refund request process

We cannot:

• Process or approve refund requests
• Guarantee refund approval (though the 60-day policy is clearly stated)
• Intervene in disputes between customers and sellers
• Provide compensation if you're dissatisfied with a purchase

11. Product Support vs. Refunds

If you have questions about using The Bone Density Solution or need technical support (access issues, download problems, etc.), contact:

Product Support Email: [email protected]

Many issues can be resolved through customer support without needing a refund. Common resolvable issues include:

• Download or access difficulties
• Questions about program implementation
• Technical problems with PDF files
• Account or login issues

12. Important Reminder

13. Questions About Refund Policy

For specific questions about The Bone Density Solution refund policy, terms, or processing:

Contact: [email protected] or ClickBank customer support

For general questions about our website or affiliate relationships:

Contact: [email protected]

14. Updates to This Policy

This Returns and Refunds policy may be updated to reflect changes in:

• Seller refund policies
• Payment processor terms
• Contact information or procedures

Check the "Effective Date" at the top of this page for the most recent update. We recommend reviewing this policy before making a purchase.

15. Fair Dealing

We believe in ethical business practices and transparency. The 60-day money-back guarantee offered by Blue Heron Health News demonstrates their commitment to customer satisfaction. We would not recommend products without confidence in both the quality of the product and the integrity of the refund process.